CBO Privacy Policy

Information We Collect

We collect information including:

  • Personal Information: Name, address, phone number, and email.

  • Health Information (PHI): Patient names, insurance details, billing codes, diagnosis/treatment info.

  • Payment Information: Required for claims and reimbursements.

How We Use Your Information

We use this information to:

  • Provide medical billing and coding services

  • Submit and follow up on insurance claims

  • Communicate with healthcare providers and clients

  • Comply with legal and regulatory obligations

  • Improve and secure our services

No Sale or Sharing of Personal Data

We do not sell or share your personal information, including phone numbers or consent information, with third parties, affiliates, or partners for marketing or promotional purposes.

We only share data when necessary to:

  • Perform core billing functions (e.g., submitting claims to payers)

  • Work with HIPAA-compliant service providers under strict confidentiality

  • Meet legal or regulatory requirements

Data Security

We implement technical, administrative, and physical safeguards to protect your data, including encryption, access control, secure platforms, and staff training.

Your Rights

You have the right to:

  • Access and review your data

  • Request corrections or updates

  • Request restrictions on certain uses

  • Withdraw consent for future communications

  • File a privacy complaint

Retention

We retain your data only as long as necessary to fulfill service, legal, and contractual obligations.

SMS/Text Message Disclosure

If you provide your phone number through our website or forms, you may receive text messages from us related to services or inquiries.
Message & data rates may apply. Message frequency may vary. You may reply STOP to opt out or HELP for more information.

We do not share your phone number or text consent with third parties or affiliates.

Changes to This Policy

We may update this policy from time to time. Changes will be posted here with the revised date. Continued use of our services implies consent to the current version.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

Central Billing Office
560 W 465 N, Providence, UT 84332
info@centralbillingoffice.com
(435)753-1600